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Privacy Policy

Effective Date: 1st of October 2024

At Bit28, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

  1. Data Collection:  We collect personal information that you provide to us during registration, such as your name, email address, and payment information. Additionally, we may collect technical data including IP addresses, browser type, and device information to improve your user experience.
  2. Use of Data: Your personal data is used to provide and enhance our services, process transactions, and communicate with you regarding updates or promotional offers. We may also use your information to comply with legal obligations, such as verifying your identity in line with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
  3. Data Sharing: We do not share your personal information with third parties for marketing purposes. However, we may share your data with trusted partners, such as payment processors or regulatory bodies, when necessary to fulfill legal obligations or improve our services.
  4.  Security: We implement advanced security measures, including encryption and secure access controls, to protect your data from unauthorized access, misuse, or disclosure. Despite our best efforts, no security system is foolproof, and we cannot guarantee the complete security of your data.
  5. Your Rights: You have the right to access, correct, or delete your personal data. You can also request that we restrict processing or provide a copy of your data in a portable format. To exercise these rights, contact our customer service team

By using our services, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns about how your data is handled, please reach out to us at support@bit28.com

Information We Collect:

  • Personal information (name, email, etc.)
  • Transaction data
  • Usage data and analytics

How We Use Your Information:

  • To provide and improve our services
  • To comply with legal obligations (such as KYC/AML)
  • To communicate important updates and marketing, if applicable
  • In accordance with halal principles for ethical transactions

Your Rights:

You have the right to access, correct, or delete your personal data. For any requests, please contact our Data Protection Officer at support@bit28.io.

Contact Us:

NetFlow OOD, Branch Bulgaria
Blvd. Vytosha 25, Level 2, 1000 Sofia, Bulgaria
Registration Number: 206836812
E-Mail: info@bit28.io